Customization Policy

At Props – The Gift Shop, we offer customization on selected products to make your purchase more personal and special.

Custom Order Guidelines:

Customization details (text, color, size, design) must be shared clearly at the time of order.

Advance or full payment is required for all customized items.

Once a custom order is confirmed, it cannot be changed or cancelled.

Customized products are non-refundable and non-returnable.

Minor variations may occur due to handmade work or material availability.

By placing a custom order, the customer agrees to these terms.